The Myer Hospitality Difference & History
We believe the customer is THE number one priority and are focused on delivering an outstanding experience to everyone who walks through our doors. Ozark hospitality and authentic connections are at the root of every guest experience and our team members genuinely strive to exceed expectations.
Our Mission — Friendly, Fantastic Service Always
- with friendly, helpful, caring, knowledgeable and well-trained team members.
- with clean facilities and amenities that are constantly maintained, and upgraded.
- with a safe, secure and comfortable environment.
- with a guarantee of satisfaction.
- with recognition for their accomplishments.
- by nurturing and coaching each other to accept responsibility and succeed.
- by supporting continuing education, training and community involvement.
- with safe, secure, comfortable environment.
- by building working relationships based on honesty, trust and respect.
- by aggressively seeking information about the changing needs of our customers and responding with changes in our operation.
- by understanding current and future trends in our industry and community.
- by exploring, creating and implementing opportunities for development, expansion, marketing exposure and change.
- by managing safety and risk.
Our History
Based in Branson, Missouri, Myer Hospitality is one of the reasons the area is well-known as a great family vacation destination: family owned businesses. The Myer family is successful in one of Branson’s largest industries, lodging. Carroll and Janice Myer, founders of Myer Hotels, began a hotel career in 1967 when they purchased their first motel in O’Neill, Nebraska. For the next several years they learned about the lodging business before selling the motel and returning to Iowa to continue farming. That change didn’t last long.
The 70s – A New Day
In 1972, Carroll and Janice bought their first property in Branson, the Branson Motor Court. The motel remains today in much the same fashion it did then. The motel was sold. The family moved and purchased an independent motel in Rolla, MO. The Myer family continued to develop in the motel business with a move to Julesburg, Colorado where they owned a Best Western, their first branded hotel. Drawn back to the Ozarks, they moved to Arkansas in 1976
The 80s – Arkansas and Missouri
Carroll had a goal of owning a 100-unit property. He succeeded when they purchased a 100-unit Ramada Inn in Harrison, Arkansas. With a commitment to quality, cleanliness and overall excellence, in 1978 the Myer’s Ramada was named the best Ramada Inn in the country. The family owned the property for 12 years, during which time numerous stars visited, including the King of Rock-N-Roll himself, Elvis Presley.
Carroll and Janice Myer were helped by their three sons who grew up learning the lodging business. Other hotels were purchased in Mountain Home and Fayetteville, Arkansas. Despite their success in Arkansas, something continued to pull the family toward Branson.
In the early 80s, Carroll and Janice purchased the Best Western Knights Inn (currently the Best Western Center Pointe Inn) in Branson. One of their sons, Gail, and his wife, MaryAnn, became the managers.
The 90s Committed to Branson
The Myer family focused on the Branson facility adding over 70 new rooms, an indoor pool, sauna, hot tub, exercise room, game room and converting the onsite restaurant to a Country Kitchen (now Montana Mike’s Steak House). With Branson developing into a top tourism destination, the Myer family committed to the unique town and its hotel industry. All their hotels in Arkansas were sold and in 1992, the family opened a new Comfort Inn overlooking the 14th hole of the Thousand Hills Golf Course. Another of Carroll and Janice’s sons, Chris, became the Assistant Manager of both the Best Western Center Pointe Inn and the Comfort Inn at Thousand Hills.
The Myer family continued to grow in the industry and opened another hotel in 1993. The Best Western Music Capital Inn was built on Shepherd of the Hills Expressway across from the Shoji Tabuchi Theatre. Son Chris Myer became the general manager of this hotel at the age of 22.
In 1998, they stepped out again and purchased the Cinnamon Inn, also on Shepherd of the Hills Expressway. The hotel is ideally located as the closest hotel in Branson to Silver Dollar City and Shepherd of the Hills Homestead. The hotel opened May 1, 1998 and in 1999 underwent a complete renovation with numerous enhancements to change to a Rodeway Inn. Then in 2002, the property upgraded again to a Comfort Inn. In 2016 it was repositioned to a Quality Inn after another complete renovation.
The 2000s – New Territory
In October 2001, the Myer family opened the Comfort Inn & Suites Branson Meadows, marking Branson’s first hotel construction since the mid-90s. This hotel features a mountain lodge theme with stunning views of the Ozarks and Branson area. It has become the most awarded Comfort Inn in history, winning five Hotel of the Year awards and numerous Platinum awards.
In December 2009, the Myers acquired the Holiday Inn Express on Green Mountain Drive, a modern hotel located near Highway 76 in Branson. The Myer family operates six hotels in Branson and focuses on continuous improvements. Carroll Myer emphasizes the importance of not letting properties stagnate, striving to exceed customer expectations.
Beyond hotels, the Myers identified the need for additional guest services. iBranson Ticket Services, established in 1994, offers quality ticketing without extra fees and has developed advanced destination management software. Their restaurant marketing division includes publications like The Flavor of Branson and Branson restaurant map, aiding visitors in dining choices.
Carroll and Janice Myer now advise the company, while sons Gail and Chris oversee operations. Their dedication to guests and hospitality has led Myer Hotels to achieve national recognition. Carroll and Janice, without college education, exemplify the American dream through hard work and persistence, making Myer Hotels a leading company in the industry.